Submit a Code Enforcement Complaint

Step 1.Visit our One Stop permit counter

Visit our One Stop permit counter between 8:00 a.m. and 5:00 p.m., Monday through Thursday, and alternating Fridays. 

Step 2.Submit a complaint

You will need to provide:

• Address of the property
• A specific description of the complaint
• Your contact information will be required.  

Step 3.Staff will review

Our enforcement is progressive, which means that once a violation is verified, we typically give up to three (3) notices, 1st, 2nd and final. The notices may either be posted at the property or sent in a form letter by mail or a combination of these efforts. The typical time frame allowed for compliance with each notice is thirty (30) days. However, shorter time frames may be given for issues that are not public safety concerns or for violations that are not complicated to resolve.

Longer compliance times may be allowed if the issue will take longer to resolve or if there are extenuating circumstances involving the property or the persons responsible for bringing the property into compliance.

Extensions may be granted if progress is being made toward resolving the violations.

Code Enforcement’s goal is to gain compliance as quickly as possible by working with Torrance residents and businesses. In some cases, however, Code Enforcement staff may also issue citations, hold administrative or abatement hearings, or use other legal means to achieve compliance. The overarching mission of these efforts is to maintain the quality of life for our residents and to help maintain the appearance of our neighborhoods.

Step 4.Check status 

Check the status of a Code Enforcement Complaint case by visiting the Torrance Citizen Portal or calling the Code Enforcement Division at (310) 618-5929 

Step 1.Gather the required information

You will need to provide:

• Address of the property
• A specific description of the complaint
• Your contact information will be required.  

Step 2.Submit Complaint

• By Email: Email CDDInfo@TorranceCA.Gov

• By Phone: Call (310) 618-5929 during regular business hours, 7:30 a.m. to 5:30 p.m., Monday through Thursday and alternating Fridays.

• Using the myTorranceCA App: Submit a complaint through the myTorranceCA app available on the Apple App Store or Google Play Store. 

Step 3.Staff will review

Our enforcement is progressive, which means that once a violation is verified, we typically give up to three (3) notices, 1st, 2nd and final. The notices may either be posted at the property or sent in a form letter by mail or a combination of these efforts. The typical time frame allowed for compliance with each notice is thirty (30) days. However, shorter time frames may be given for issues that are not public safety concerns or for violations that are not complicated to resolve.

Longer compliance times may be allowed if the issue will take longer to resolve or if there are extenuating circumstances involving the property or the persons responsible for bringing the property into compliance.

Extensions may be granted if progress is being made toward resolving the violations.

Code Enforcement’s goal is to gain compliance as quickly as possible by working with Torrance residents and businesses. In some cases, however, Code Enforcement staff may also issue citations, hold administrative or abatement hearings, or use other legal means to achieve compliance. The overarching mission of these efforts is to maintain the quality of life for our residents and to help maintain the appearance of our neighborhoods.

Step 4.Check status 

Check the status of a Code Enforcement Complaint case by visiting the Torrance Citizen Portal or calling the Code Enforcement Division at (310) 618-5929. 

Step 1.Gather the required information

You will need to provide:

• Address of the property
• A specific description of the complaint
• Your contact information will be required.  

Step 2.Submit Complaint

Send your complaint to:

City of Torrance
Community Development Department
Attn: Code Enforcement Unit
3031 Torrance Blvd.
Torrance, CA 90503

Step 3.Staff will review

Our enforcement is progressive, which means that once a violation is verified, we typically give up to three (3) notices, 1st, 2nd and final. The notices may either be posted at the property or sent in a form letter by mail or a combination of these efforts. The typical time frame allowed for compliance with each notice is thirty (30) days. However, shorter time frames may be given for issues that are not public safety concerns or for violations that are not complicated to resolve.

Longer compliance times may be allowed if the issue will take longer to resolve or if there are extenuating circumstances involving the property or the persons responsible for bringing the property into compliance.

Extensions may be granted if progress is being made toward resolving the violations.

Code Enforcement’s goal is to gain compliance as quickly as possible by working with Torrance residents and businesses. In some cases, however, Code Enforcement staff may also issue citations, hold administrative or abatement hearings, or use other legal means to achieve compliance. The overarching mission of these efforts is to maintain the quality of life for our residents and to help maintain the appearance of our neighborhoods.

Step 4.Check status 

Check the status of a Code Enforcement Complaint case by visiting the Torrance Citizen Portal or calling the Code Enforcement Division at (310) 618-5929.