Citizen Concern

The City Manager's Office handles citizen concerns about City operations, services, and events. We'll work with you to provide the information or resources you need to address your concern.

Online

Submit through our online portal

Submit Concerns

By Mail

Mail Concern

Concerns can be mailed to us at

City Manager's Office
3031 Torrance Blvd.

Torrance, CA 90503

By Phone

Call us

Concerns can be made by phone at (310) 618-5880

In Person

Visit us

We're located at

City Manager's Office
3031 Torrance Blvd.

Torrance, CA 90503

Mediation Services

Torrance residents can also access Choice Mediation for Dispute Resolution to help resolve conflicts involving neighbors, view obstructions, noise, landlords/tenants, animal control, business/consumer issues, homeowner associations, and more.

Mediation gives you an alternative way to resolve problems without letting someone else make the decision for you. You and the other parties decide the outcome and determine the terms of the agreement. The mediator doesn't make decisions—they guide you toward a solution that works for everyone.

Mediation also lets you discuss issues openly in a private, confidential setting where you control the conversation. Because you play an active role in resolving the issue, you're more likely to feel comfortable with and support the solution.

To request mediation: Call us at (310) 618-5880 for a referral to Choice Mediation.