Registration Guidelines

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REGISTRATION GUIDELINES 

 Torrance Residents receive priority in registering for classes and programs.   A Torrance Resident is defined as anyone living within the Torrance city limits.  Non-Torrance residents are welcome to register for classes, however there is a non-resident fee added for the majority of classes.  Those living in the 90501 zip code east of Western Avenue and the 90502 zip codes are considered non-residents.

ALL Torrance Residents must provide current proof of residency.  Proof of residency will also be required if you move to a different Torrance address or if mail is returned.  Proof MUST be current and is limited to the following:  

  • California Driver's License
  • Car Registration or Car Insurance Premium
  • Public Utility Bill: electricity, gas, cable, water & trans (telephone bills, bank statements, mortgage statements, rental agreements, and satellite bills are NOT accepted)

AGE REQUIREMENTS will be strictly enforced. Birth dates must be included. Students must be the age specified by the first class meeting.

REGISTER EARLY as classes that do not meet the minimum enrollment requirements may be cancelled one week before class begins.

WAITING LISTS are established once a class is filled.  If a vacancy occurs, wait list participants will be notified by email or phone in the order they were placed on the wait list.  Participants will then have three (3) business days to contact the Registration Office to pay for the class.  Failure to contact the office will result in the name being removed from the wait list, and the next participant will be contacted.  Please be sure the Registration Office has your correct contact information on file.  If we are unable to reach you, you will be removed from the wait list.  Waiting lists are established for each activity each season and are not carried over to other seasons.


CANCELLATION POLICY

See individual class policy for Afterschool Clubs, Camps, Community Gardens, Sport Leagues, and classes less than 6 class meetings. No refunds or credits will be issued outside of this policy. To withdraw from class, contact the Registration Office at: Phone: 310-618-2720; Fax 310-781-7598 or e-mail: Enroll@TorranceCA.Gov.

Refunds: Students that request to withdraw from most classes at least ONE business day BEFORE THE CLASS BEGINS may receive an 80% refund (a 20% administrative fee will be charged - not to exceed $25 or less than $3 per class). Please allow 4-6 weeks for check refunds. A full refund will ONLY be given if a class is cancelled by the Torrance Community Services Department.  

Credit on Account: Students that request to withdraw from class at least ONE business day before the THIRD SCHEDULED CLASS may receive a full credit on account with the City of Torrance Registration Office (this credit may be used for any class, by any family member, and must be used within one year from the date of issue). Confirmation of your credit on account will be sent to you. If you do not receive your confirmation within one week of your request, contact the Registration Office.


CONVENIENCE FEE
The City of Torrance will be charging a non-refundable convenience fee of 2.5% for all ONLINE class registrations. This fee will help recover some of the costs associated with credit card fees. The fees will be charged per class, per person, when registering online. These fees may not be paid for with credit on account.

 
If you have any questions, contact the Registration Office at 310.618.2720 or Enroll@TorranceCA.Gov.