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FAQs

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Expand/Contract Questions and Answers

  • Can I register for classes if I’m not a resident of Torrance?

  • Can I register in class?

  • Can I withdraw after classes begin?

  • How do I change/update my personal account information?

  • How do I get an online account?

  • How do I provide my proof of residency?

  • How do I register for classes?

  • How often are classes offered?

  • I changed my mind. How do I cancel my Registration?

  • I’m having trouble registering on-line. What could be wrong?

  • It is after 8:00am on the first day of registration and I still cannot add a class to my shopping cart. What should I do?

  • What are the office hours and phone number for the Registration Office?

  • What if I do not receive my receipt before the class begins?

  • What if my child is too young/old according to the class description?

  • What if the class I choose is full?

  • What is the refund policy?

  • What should I bring to the first class?

  • When does registration close?

  • Where is the office to register in person?

  • Why am I being charged a convenience fee?

  • Why do you ask for separate checks if I mail-in my registration?

  • Why don’t I receive the Torrance Seasons class catalog in the mail?