Report an Issue or Submit a Service Request
Often call a House Connection, it is the "part of the horizontal piping beginning twelve (12) inches from the exterior wall of the building and extending to its connection with the public sewer." If you are experiencing sewer issues, have it inspected and repaired by a plumber who has a City of Torrance business license. Permits may be required to ensure proper installation of the replacement pipe.
What Causes Tree-Related Sewer Lateral Issues?
Old and rotting clay tile pipe are often the cause of issues. Cracks in the pipe wall, rotting joints, and pipe separations are common in old pipes. These pipes are especially are vulnerable to soil and roots. It is the responsibility of homeowners and businesses to maintain, repair, and inspect this section of pipe. The City does not remove trees for sewer issues.
Permits Required to Repair a Sewer Lateral
- Construction and Excavation permit is required for work done in the public right-of-way
- Plumbing permit, Alter Building Sewer, is required for repairs from the building line to the property line
Community Develop Department - Building Permits
3031 Torrance Blvd,
Torrance, CA 90503
Procedure to File a Claim for Sewer Lateral Line Damage
If damage was caused by a City tree, you may file a claim with the City; however, you must follow the claim filing procedure to ensure that your request provides the best available information in its review consideration. Please note, the City does not pay for the replacement of undamaged pipe sections, or system upgrades such as clean-outs or backflow valves.
- Get a Claim Form
- Available at the City Clerk's office, located at 3031 Torrance Blvd.
- Have one mailed to you by calling (310) 618-2950
- Get at least two written estimates of repair costs, including City permit fees, and attach to the claim form
- Notify the Streetscape Division at (310) 781-6900 at least 24-hours before work is started to schedule an inspection.
- Business hours are Monday-Thursday, 7:30 a.m. to 5:30 p.m. and Friday from 7:30 to 4:30.
- After the line has been inspected and photographed, mail or deliver the completed claim form and repair bill to the City Clerk's office
- If emergency repairs must be made when the Public Works Department is closed, a Public Works Supervisor may be contacted by calling the Torrance Police Department at (310) 328-3456