Mission Statement

To provide a superior level of public service and interdepartmental support in the most practical and competent manner possible. Through innovative methods, we week to ensure a sound infrastructure and healthy, aesthetic environment that contributes to the overall mission of the City. 


About Us

Public Works is made up of over 200 employees who provide service to our residents, businesses, and other City departments to improve and maintain the City's streets, sidewalks, landscaping, traffic, sewers, and water system.

Public Works Organizational Chart


Year in Review 

The City of Torrance is proud to release its fourth Citywide report, a 2025 Year in Review


Service Requests:

Report an Issue or Submit a Service Request:

Online Service Request
310-781-6900
PublicWorksInfo@TorranceCA.Gov

 

Schedule a Large-Item Pick-Up; Report Illegally Dumped-items; Request Trash, Recycling, or Non-Emergency Water Service

Customer Service Center

855-354-5623
TorranceCA@myUtilityDirect.com

 

 Report Street Light Issues:

Available online at Southern California Edison  

 

Report Graffiti:

Call (310) 781-7149

myTorranceCA App on Apple App Store Google Play Store

myTorranceCA App Logo

 

The City of Torrance Utilities Customer ServiceUtility Direct

Low-Income Senior or Low-Income Permanently Disabled Discounts - Visit Finance Department 

Customer Service Center:
(855) 354-5623
Monday - Friday - 7:30 a.m. - 5:30 p.m. 

Pay Online:
https://torranceca.myutilitydirect.com

Mail Payments to:
City of Torrance Utilities
P.O. Box 845629
Los Angeles, CA 90084-5629

Local Payment Center:
Torrance City Hall
City Treasurer's Office
3031 Torrance Blvd.
Torrance CA 90503