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City Contact and Hours

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City Hall is located within the Torrance Civic Center, on the north side of Torrance Boulevard between Maple Avenue and Madrona Avenue.  

City of Torrance, City Hall 
3031 Torrance Blvd.
Torrance, CA 90503 
(310) 328-5310

Elected Officials
City Departments

Hours: 7:30 a.m. - 5:30 p.m.
City Hall Switchboard Hours: 8 a.m. - 5 p.m. 
Monday through Friday with alternating closed Fridays

Torrance City Hall operates on a 9/80 work schedule. This means City Hall is open nine days over a two-week period, closed every other Friday. The City calendar shows closed Fridays, as well as holidays.

For street light matters:
Please contact Southern California Edison at 1-800-655-4555 (24/7) or use their street light outage form.

For trash and water matters: 
Please contact Customer Service toll-free at 1-855-354-5623 or visit Utility Direct.

For private property matters:
Please contact Environmental at (310) 618-5929 or submit a Service Request.

For any other non-urgent matters:
Submit a Service Request.

For non-urgent matters during business hours:
Contact Building Regulations at (310) 618-5910 for building matters.
Contact the Community Development Department at (310) 618-5898 for permit matters.
Contact Environmental at (310) 618-5929 for private property matters.
Contact the Public Works Department at (310) 781-6900 for City maintenance matters.

For non-urgent matters during and after business hours:
Contact the Torrance Police Department at (310) 328-3456 for public safety information. (24/7)
Contact the Torrance Fire Department at (310) 781-7042 to report a non-urgent incident. (24/7)
Contact Torrance Customer Service Office at 1-855-354-5623 for water-related issues. (24/7)
Contact Torrance Refining Company (310) 505-3158 for environmental matters regarding the refinery. (24/7)

For emergencies:
Dial 911 for emergencies. (24/7)

City of Torrance Disaster Hotline:
In the event of a disaster, please call the City of Torrance disaster Hotline at (310) 618-2320 for up-to-date information.

For issues concerning the website: