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Citizen Assistance & Mediation

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Citizen Concerns are a function of the City Manager's Office.  The Office is located in City Hall.
The City Manager's staff is responsible for receiving and handling citizen concerns regarding City operations, services and events. Staff will work with citizens to assist in providing the appropriate information or resources to address their concern.

Citizens may submit concerns in writing through U.S. mail, e-mail, by telephone, fax or in person:

City Manager's Office
3031 Torrance Boulevard
Torrance, CA  90503 

Phone: (310) 618-5880
Fax: (310) 618-5891 



The South Bay Center for Dispute Resolution's services also are available to Torrance residents to help resolve conflicts within the areas of neighbors, landlords/tenants, business/consumer, domestic, homeowner associations, workplace and multi-party/multi-issue. They are dedicated to helping people work out mutually satisfactory resolutions to a wide variety of situations. Get more information on the SBCDR website or call (310) 376-7007.