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WOW Volunteer Job Description

The Torrance Public Library is seeking adult volunteers to deliver library materials to Torrance residents who are unable to visit library facilities.  Volunteers must be at least 21 years of age, possess a valid California Driver License and automobile insurance, and have the use of a personal vehicle. Volunteers must also be willing to commit to an ongoing delivery schedule for at least six months, and be sensitive to the needs of, and communicate effectively with, older adults and individuals with disabilities. Training will be provided on library procedures and materials selection.

­­­­­­­­­­­­­­­­­­POSITION DESCRIPTION

Words On Wheels Deliverer

Each volunteer will be assigned to an individual (patron) who is unable to visit the library, who has registered for the Words On Wheels (WOW) home delivery service. The volunteer will meet with the WOW Coordinator to review the patron's reading interests profile, to learn about library procedures and materials selection, and to apply for a special library card. The volunteer, in consultation with the patron, will select materials (books, audiobooks, music recordings) and arrange a delivery and pick-up schedule.


·         Be at least 21 years of age

·         Possess a valid California Driver License, have automobile insurance and the use of a personal vehicle. Fingerprinting by the Torrance Police Department is required of applicants.

·         Be willing to commit to an ongoing delivery schedule of at least one visit every 4 to 6 weeks, for a minimum of six months

·         Be sensitive to the needs of, and be able to communicate with, older adults and individuals with disabilities

·         Be patient, flexible, dependable, and responsible


·         Work with the WOW Coordinator to select materials for home delivery to assigned patrons based on information on file at the library; this may require using the online catalog to locate and request particular titles

·         Deliver and pick up library materials from the patron's residence in a timely manner (at least once every 4 to 6 weeks) (Fuel and mileage expenses are not reimbursable by the City, but may qualify as an income tax deduction)

·         Fulfill agreed upon commitment, or give the Coordinator adequate notice if unable to provide service for agreed upon schedule

Training Provided:

·         Orientation to the library including all applicable policy and procedure

·         Instruction in the use of the library's online catalog, selection of materials with the aid of readers' advisory books and websites, and delivering library materials to individuals' homes


This volunteer opportunity is vital to the library's mission to provide access to information in a variety of formats for those with disabilities. For further information, please contact the Words on Wheels Coordinator at (310) 618-5950.