City of Torrance - Make a Citizen Request
torrance california

Submit a Citizen Request

Citizen requests: Thank you for using the City's Citizen Request system!
This form is for non-urgent items only. If you are reporting an issue that requires immediate attention, DO NOT use this form. Instead contact the Public Works Department at 310 781-6900, or dial 911 regarding life- or property-threatening emergencies.

For other matters, please fill out the information below to request a service, submit a complaint or make a commendation of City staff. If you include your email address, you will receive an automatic confirmation email from the City's Citizen Request tracking system indicating your request was received. Staff will review your request as soon as resources permit, and if you choose, will then contact you regarding the outcome based on the information you include below.

Please include a phone number for staff to contact you in case there are any questions regarding your request.

Your Contact Information:

First Name:
Last Name:
Street #:
Street Name:
Apt #:
Zip Code:
Phone #: (H)
- -
Fax #:
- -
Phone #: (W)
- -   ext

About Your Request:
Type of Request:
My request is regarding:
If you do not see a relevant category above, please use CityGram for your request instead, so we can direct it to the correct staff more efficiently.

For street lights:
          call Edison at 1-800-611-1911 (24/7) or use the Edison street light outage form

For trash and water matters:
          please contact Global Water's 24-hour Customer Service Office toll-free at 1-855-354-5623.
Street #:
Street Name:
Cross Street:

Tell us your request:

Follow-up with me by:


Please press Send only once. It will take a moment for your request to be submitted.
You will receive a confirmation screen when this is complete.

Personal information submitted on this form is not shared with other agencies, nor used by the City of Torrance except to follow up with the person submitting the request.
Monday-Friday ** 7:30am - 5:30pm ** alternating with a closed Friday every other week