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Better Business Bureau
562-216-9240
3363 Linden Ave., Suite A
Long Beach, CA 90807 M-F, 8-5
Complaints and inquiries from consumers.  Covers businesses in L.A. Orange, Riverside, and San Bernardino Counties.


California Board of Dental Examiners
916-263-2300
1432 Howe Ave., Suite 85
Sacramento, CA 95825 
Complaints about dentists, dental hygienists, and registered dental assistants.


California Bureau of Automotive Repair
310-410-0024
6035 Bristol Parkway
Culver City, CA 90230 
Complaints on all automotive repair, smog, and licensing.


California Department of Insurance
800-927-4357
300 S. Spring St.
Los Angeles, CA 90013 M-F, 8-5
Consumer hot line for reporting fraud and injustices.


California Department of Health Services
800-228-1019
 M-F, 8-5
Nursing home certification and licensing.  Complaints against skilled nursing homes, hos-pitals, and medical clinics.


California Fair Employment and Housing Department
800-233-3212
 M-F, 8-5
Handles unlawful discrimination in housing, public accommodations, and from the perpe-trating of acts of hate and violence.  For complaints on these same issues involving em-ployment call 800-884-1684.


California State Consumer Affairs
800-952-5210
 M-F, 8-4:15
Ombudsman for consumer complaints on most consumer issues i.e. auto, home furnish-ings, appliances, funerals, acupuncture, and smog checks.


Consumer Affairs - L.A. County
310-325-1035
24340 S. Narbonne Ave.
Lomita, CA 90717 Tu and Th, 8:30-4:30
Consumer complaints.  Main office for urgent calls:  213-974-1452.


Department of Managed Health Care
888-466-2219
 24 hrs.
Assistance for consumers unsuccessful with appealing to their health plan.  Helps resolve problems with HMO's including issues about medical care, prescriptions, preventive test-ing, and mental health services.
Web site:  www.HMOHELP.CA.Gov


Federal Trade Commission
877-382-4357
Consumer Response Center 240
Washington, DC 20580 M-F, 9-8 pm EST
Works for the consumer to prevent fraudulent, deceptive, and unfair business practices, and provides information to help consumer spot, stop, and avoid them.  Free information on 150 consumer topics.


HICAP (Health Insurance Counseling)
800-824-0780
520 Lafayette Park Pl., #214
Los Angeles, CA 90057 M-F, 9-4
Health insurance counseling, advice on HMO's, medical claims, appeals, and compares private Medicare supplement plans.  By appointment at the Torrance Bartlett Center, Tuesday, 9-12, telephone 310-320-5918.  Also at Torrance Memorial Hospital, ADVANTAGE Program, 310-517-4666.


HMO Complaint Hotline
800-400-0815
Sponsored by physicians who take managed care (HMO) complaints.  All information is strictly confidential.


Long Term Care Ombudsman
800-334-9473
1527 4th St., #250
Santa Monica, CA 90401 M-F, 8-5
Takes complaints on board and care, nursing homes, and convalescent hospitals.


Medical Board of California
800-633-2322
1426 Howe Ave., #54
Sacramento, CA 95814 
Complaints about physicians, surgeons, dispensing opticians, physician's assistants, psy-chologists, podiatrists, and research psychoanalysts.


Medi-Cal Fraud Hotline
800-822-6222


Medicare Fraud Hotline
800-447-8477
Inspector General's Office M-F, 8-5 EST


Mobile Home Ombudsman
800-952-5275
Housing/Community Development
P. O. Box 31
Sacramento, CA 95812 
Complaints about dealers, sales agents, warranties, and residency laws.  Investigates mo-bile home park problems, including electrical, roads, structures, and water


National Fraud Information Center
800-876-7060
PO Box 65868
Washington, DC 20035 M-F, 9-5 EST
Information on telemarketing and internet fraud, on going investigations, and consumer complaints.


Public Utilities Commission (Calif.)
800-649-7570
 M-F, 10-3
Contact local utility company first, if not satisfied then call 800 # about privately owned gas, water, electric, and telephone utilities.


Social Security Fraud Hotline
800-269-0271


The Utility Reform Network (T.U.R.N.)
800-355-8876
711 Van Ness Ave., Suite 350
San Francisco, CA 94102 
Gives information on your rights as a California residential energy and natural gas con-sumer, explanation of electricity deregulation, and telecommunications information.  Ac-cepts complaints about unreasonable utility charges.


WISE-Long Term Care Ombudsman
562-925-7104
5510 Clark Ave., Ste. 214
Lakewood, CA 90712 M-F, 8:30-5
Long term care ombudsman program designed to help protect and ensure the quality of care of seniors living in skilled nursing and residential care facilities.  They educate resi-dents and their families about their rights in these facilities and help resolve complaints and address issues.