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City of Torrance
Class Code: 5403
Class Designation: Civil Service
Representation Unit: Torrance Municipal Employees
(AFSCME Local 1117)
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Water Service Technician III
Under direction, performs skilled work in the installation, maintenance and repair of the City's water system; performs skilled work pertaining to water quality control; performs the most complex work of the meter repair shop; assigns, reviews, coordinates and trains lower level Water Service Technicians; and performs related work as required.
The Water Service Technician III is the advanced journey level in the series and may function as a working lead person. This level possesses significant technical expertise beyond that expected at the journey level. Incumbents exercise independent judgment in the performance of duties. Work is judged primarily on overall results and may require the development of recommendations consistent with directives, policies and regulations. Employees have greater authority over assignments and decisions required to perform the work than do lower-level classifications.
Receives general supervision from the Water Service Supervisor; and provides functional supervision which includes scheduling, assigning tasks, coordinating work, training, reviewing and providing input on the evaluation of lower level Water Service Technicians.
Examples of Essential Duties
The following duties represent the principal job duties however; they are not all-inclusive.
Performs installation, repair, maintenance and/or inspection of the City's water system, its components, and storage and production facilities; assigns, reviews, and coordinates the work of lower level Water Service Technicians;
Monitors treatment equipment and pumping facilities of the water system;
Ensures compliance with policies, procedures, safety guidelines, schedules and work specifications;
Verifies location of underground utility facilities before beginning excavation work;
Assists in coordinating work with contractors;
Turns water service off and on as appropriate;
Reads meters and records readings in route book;
Receives and responds to inquiries and complaints from customers and the general public regarding water service;
Performs the most complex installation, replacement, repair, inspection and maintenance of residential and commercial water meters and hydrant meters; assigns and coordinates the work of crew;
Assists in the training of new and subordinate personnel;
Maintains accurate records and prepare technical reports and diagrams, status reports, field logs, requisitions, etc. as required;
Provides technical assistance to department staff and customers as required;
Performs daily safety inspections of equipment and machinery;
Responds to emergency calls during work and after normal working hours;
Identifies cross-connection hazards;
Monitors water quality; takes routine water samples for testing; determines need for water treatment or flushing of water mains.
Examples of Other Duties
The following duties represent duties that are generally performed by this position, but are not considered to be principal job duties:
May transport employees and equipment to job sites;
May distribute notices to water customers;
Maintains and cleans equipment and tools; maintains clean and orderly workplace;
Performs related duties as required;
Inspects facilities, reviews drawings/plans and provides recommendations for cross-connection hazards.
Minimum Qualification Guidelines
Hydraulic and mechanical operations as applied to the operation of water production, storage and distribution systems;
Accepted methods of repair, rehabilitation and maintenance of water supply and distribution system facilities;
Service connections, meters and backflow prevention devices and methods;
Materials, tools and equipment used in the installation, maintenance and repair of water systems and system facilities;
Physical and technical aspects of water distribution systems, including operations and maintenance;
Safety rules and precautions related to the use of tools, vehicles and equipment;
Proper procedures in lifting or moving heavy objects;
Rules and regulations affecting municipal water departments.
Assign, review, coordinate and train crewmembers;
Communicate effectively orally;
Maintain accurate records of time, materials and equipment;
Carry out quality control tests;
Perform computations using variables and formulas; take measurements; compute percentages, ratio and proportion;
Read and understand technical reports, drawings, specifications, etc.;
Understand and carry out oral and written directions;
Read meters and record readings;
Operate equipment including water service truck, diagnostic equipment, power tools, heavy machinery, test kits, and various tools, etc.;
Establish and maintain cooperative relationships with co-workers, the public, other City departments and individuals from other agencies;
Learn City policies and procedures affecting departmental operations, generally City operations and utilize new skills and information to improve job performance and efficiency.
Must possess and maintain an appropriate, valid California driver's license; a State of California Department of Health Services Water Distribution License Grade D3 and a State of California Department of Health Services Water Treatment License Grade T2.
Education and Experience
Any combination of education experience that would have provided the knowledge and skills required is qualifying. A typical way to obtain the knowledge and skills would be:
Equivalent to a high school diploma and four years of progressively responsible experience in the installation, maintenance, repair and/or inspection of water distribution facilities.
Performance of the essential duties of this position includes the following physical demands and/or working conditions:
Requires the ability to exert a considerable amount of force frequently to lift, carry, push, pull or otherwise move objects and to stoop, crouch, climb and lift in the performance of manual labor; to operate a variety of tools, equipment and vehicles; to work around electrical currents and/or hazardous materials in a safe manner. Tasks require color and visual perception and discrimination, as well as oral communications ability. May be subject to uncomfortable working conditions including exposure to dust, noise, heat or cold, toxic agents and chemicals, and performing work in confined spaces.
Career Ladder Information
Experience gained in this classification may serve to meet the minimum requirements for promotion to Water Service Supervisor.