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City of Torrance
Class Code: 5402

Class Designation: Civil Service

December 2007
(Revised)

Representation Unit: Torrance Municipal Employees
(AFSCME Local 1117)

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Water Service Technician II

Definition

Under general supervision, performs skilled work in the installation, repair and replacement of the City's water system; and performs related work as required.

Distinguishing Characteristics

The Water Service Technician II is a journey level class in the series, distinguished from the Technician III in that the incumbents primarily operate heavy machinery and perform a full range of complex tasks and work within established procedures and/or policies.  At this level, incumbents work with only occasional instruction or assistance. Work involves frequent interpretation of policies, procedures and guidelines, and may involve the development of recommendations consistent with directives, policies and regulations.

Supervision Exercised/Received

Receives general supervision from the Water Service Supervisor and may receive technical supervision from the Water Service Technician III.  May provide technical supervision, which includes assigning, reviewing, coordinating and training, of the Water Service Technician I, but this task is ancillary to the primary focus of the classification.

Examples of Essential Duties

The following duties represent the principal job duties; however, they are not all-inclusive.
  • Performs installation, repair and maintenance of the City water system, including water mains, valves, water service lines, hydrants and/or meters;
  • Drives and operates heavy equipment, including a backhoe, boom truck and tank truck to accomplish excavations and clean up at work sites;
  • Verifies location of underground utility facilities before beginning excavation work;
  • May provide technical supervision, which includes assigning, reviewing, coordinating and training to lower level Water Service Technicians;
  • Performs daily safety inspections of equipment and machinery;
  • Turns water service off and on as appropriate;
  • Maintains accurate records as required;
  • Responds to emergency calls during and after normal working hours;
  • Investigates leaks ranging from meter leaks to large main leaks, determines level of repairs required;
  • Contacts other water companies or utilities to advise them of service problems and coordinate repairs;
  • Assists other division personnel with various water service tasks as required.
  • Examples of Other Duties

    The following duties represent duties that are generally performed by this position, but are not considered to be principal job duties:
  • Maintains and cleans equipment and tools; maintains clean and orderly workplace;
  • May paint fire hydrants;
  • May lay seed and fertilize where lawn/landscaping has been disturbed;
  • May transport employees and equipment to job sites;
  • May maintain field reports and work orders and dispatch crews;
  • Performs related duties as required.
  • Minimum Qualification Guidelines

    Knowledge of
  • Heavy equipment operations and maintenance;
  • Accepted methods of repair, rehabilitation and maintenance of water supply and distribution system facilities;
  • Water pipeline construction methods and practices;
  • Materials, tools and equipment used in the installation, maintenance and repair of water systems, hydrants, meters, etc.;
  • Basic principles of water system hydraulics;
  • Rules and regulations affecting municipal water departments;
  • Safety rules and precautions related to the use of tools, vehicles and equipment;
  • Proper procedures in lifting or moving heavy objects;
  • General public relations techniques.
  • Ability to
  • Communicate effectively orally;
  • Maintain accurate records of time, materials and equipment;
  • Use basic arithmetic; take measurements;
  • Read and understand work orders, drawings, maps, etc;
  • Operate equipment including backhoe, boom truck, crawler tractor, water service truck, diagnostic equipment, power tools, heavy machinery, and various tools, etc., with skill and safety;
  • Understand and carry out oral and written directions;
  • Establish and maintain cooperative relationships with co-workers, the public, other City departments and individuals from other agencies;
  • Learn City policies and procedures affecting departmental operations, generally City operations and utilize new skills and information to improve job performance and efficiency;
  • Set up traffic control in a safe manner. 
  • License/Certification Required

    Must possess and maintain an appropriate, valid California driver's license; a State of California Department of Health Services Water Distribution License Grade D2.

    Education and Experience

    Any combination of education and experience that would have provided the knowledge and skills required is qualifying. A typical way to obtain the knowledge and skills would be:
    Equivalent to a high school diploma and two years of experience in the installation, maintenance and repair of water distribution facilities, including water meters.

    Special Requirements

    Performance of the essential duties of this position includes the following physical demands and/or working conditions:

    Requires the ability to exert a considerable amount of force frequently to lift, carry, push, pull or otherwise move objects and to stoop, crouch, climb and lift in the performance of manual labor; to operate a variety of tools, equipment, construction equipment and vehicles; to work around electrical equipment in a safe manner. Tasks require color and visual perception and discrimination, as well as oral communications ability.  May be subject to uncomfortable working conditions including exposure to dust, noise, heat or cold, and performing work in confined spaces.

    Career Ladder Information

    Experience gained in this classification may serve to meet the minimum requirements for promotion to Water Service Technician III with appropriate certification.