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City of Torrance
Class Code: 5102
Class Designation: Civil Service
Representation Unit: Torrance Professional &
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Under general supervision, supervises a shift of bus operators and transit operations personnel. Is responsible for ensuring compliance with Departmental rules and policies, maintaining schedule of buses, assignment of operators to runs, monitoring radio traffic and responding to emergencies. The Transit Supervisor, in the absence of the Assistant Manager, Operations, and the General Manager, is the individual in charge of the day-to-day Transit Division activities while on duty.
The Transit Supervisor reports to and receives supervision from the Assistant Manager, Operations. The Transit Supervisor exercises supervision over Lead Bus Operator, Bus Operator, Equipment Attendant and Semi-skilled Laborer.
Example Of Duties
Communicates and enforces City and Department rules, regulations and policies; ensures compliance with Federal, State and local statutes and ordinances related to transit operations.
Responds to and conducts thorough accident investigations; prepares detailed accident reports; and ensures compliance with U.S. Department of Transportation safety regulations.
Supervises the work of subordinate staff, including coordinating, assigning, monitoring and evaluating work, hiring and training, counseling and disciplining staff.
Exercises sound judgment and decision making within established guidelines, policies rules and regulations.
Oversees scheduling and assignment of vehicles and personnel for regular, open and special runs, and unforeseen circumstances; ensures availability of sufficient buses and back-up operators.
Trains and instructs personnel in safe driving practices, passenger relations, fare revenue collection, bus safety and Transit rules, regulations and policies.
Provides field supervision and support; prepares reports of mechanical problems, breakdowns, and other matters affecting equipment or personnel; monitors bus lines to ensure schedule maintenance.
Coordinates activities of personnel and vehicles during emergencies.
Monitors and records operator check-in, vacation schedules, sick leave and other absences; processes payroll, work records, requisitions, work orders, fuel and other related administrative reports as required.
Operates a two-way radio using standard City and Transit radio procedures, codes and call signs; operates video, computer and other electronic equipment used in transit operations.
Prepares transfer of revenues to authorized receiving agencies.
Gathers and provides information for developing transit operations policies and guidelines. Coordinates maintenance and bus servicing activities, including work orders.
Handles incoming phone calls from the public, department and City personnel to provide assistance and information.
May operate a bus and perform other related duties as required.
Transit system operations including scheduling and assignment of personnel and equipment, field supervision, inspection and maintenance transit vehicles and preparation of routes and schedules.
Principles of supervision and safety practices related to transit operations, including accident investigations, passenger relations, operator and equipment safety.
Basic mathematics, including addition, subtraction, multiplication, and division.
Two-way radio operating procedures.
Computer word processing and spread sheet skills.
Supervise the work of subordinate staff, including coordinating, assigning, monitoring and evaluating work, hiring and training, counseling and disciplining staff.
Read, interpret, develop and communicate information related to bus routes and schedules.
Train personnel in safe working practices.
Investigate accidents and accurately complete reports.
Oversee and account for transit fares collected and maintain records of same.
Perform basic mathematical calculations.
Communicate effectively both orally and in writing.
Establish and maintain effective working relationships with passengers, co-workers, and the general public.
Respond effectively and make sound decisions in unplanned and emergency situations.
Operate a computer including word processing, spread sheet and data base software applications.
Operate transit vehicles, including buses, service trucks, and automobiles.
Three years of full time experience in the operation of motor coaches, including one year of supervisory or lead experience.
A valid Class B California Driver's License, a current Department of Motor Vehicles Medical Certificate and a current Verification of Transit Training Certificate.
Career Ladder Information
Experienced gained in this classification may serve to meet the qualification guidelines for the classification of Assistant Manager, Operations and Assistant Manager, Administration.