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City of Torrance
Class Code: 9008
Class Designation: Non-Civil Service/At-Will
Representation Unit: Certain Full-Time Salaried & Hourly Employees
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Under direction, responsible for coordinating and administering classes, programs, and special events.
Receives direction from a Supervisor; a Program Coordinator exercises supervision over part-time employees and volunteers.
Plans, organizes, develops, and supervises classes, programs and special events;
Coordinates commission events, programs, fine arts or sports activities and, classes.
Plans and directs the work of staff including training, assigning work, planning and reviewing work, evaluating work performance and completing performance evaluations, interviews and hires new employees, acting on employee problems and recommending employee discipline;
Negotiates agreements and selects contractors.
Develops venues, projects and materials for promotion and publication for fine arts or recreational events.
Coordinates scheduling of classes with relevant departments.
Responds to customer inquiries and complaints concerning programs and classes offered.
Interfaces with customers, organizations, or other partners to determine needs for activities, events or programs.
Coordinates program details to ensure quality events.
Develops and reviews procedures and policies to ensure most effective use of resources and staff.
Verifies times sheets and processes department transfers, vendor payments, and contractor payments.
Orders materials and supplies.
Performs related duties as assigned.
Knowledge and Abilities
Principles and practices of effective employee supervision;
Personal computers and computer software;
English usage, spelling, grammar and punctuation;
City policies and procedures;
Principles of public relations and customer service.
Plan and implement classes, programs, and special events;
Evaluate program effectiveness;
Establish and maintain effective working relationships with City Employees, volunteers, the public, City departments, staff, City Officials, and other agencies;
Supervise the work of subordinate staff including coordinating, assigning, monitoring and evaluating work, hiring, training, counseling and disciplining staff; and processing grievances;
Communicate effectively both orally and in writing;
Apply and interpret policies and procedures;
Problem solving/conflict resolution;
Use computer applications provided by the City.
Performance of the essential duties of this position includes the following physical demands and/or working conditions.
Requires the ability to exert a small amount of physical effort in sedentary to light work involving moving from one area of the office to another; requires sufficient hand/eye coordination to use standard office equipment. Tasks require visual perception and discrimination, as well as oral communications ability; may require the ability to operate a motor vehicle. Tasks regularly performed without exposure to adverse environmental conditions.
A valid Class 3 California Driver's License
Experience and Education
Any combination of education and experience that would provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be:
Completion of one year of coursework within a recreation-related specialty, fine arts, or a related field, or one year of specific and substantial full-time experience which prepares one to function in this position may be substituted for the required year of education. Related part-time experience will be credited in proportion to the average amount of time worked per year.