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City of Torrance
Class Code: 5331

Class Designation: Civil Service

April 2009
(Revised)

Representation Unit: Executive and Management Employees

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Park Services Manager

Definition

Under general direction, plans, organizes and directs the activities of the division including the maintenance, construction and improvement of City parks and landscaped areas; and performs related work as required.

Distinguishing Characteristics

The Park Services Manager is distinguished from the Community Services Director in that the incumbent does not have responsibility for the entire department and is distinguished from Park Services Supervisors in that the incumbent is responsible for managing the entire division.  Work is performed within a broad framework of general policy and requires creativity and resourcefulness to accomplish goals and objectives and to apply concepts, plans and strategies that may require non-traditional methods to achieve established goals and objectives.  The incumbent exercises broad judgment in defining work objectives and determining methods and systems to meet objectives.  Work is reviewed for overall results.

Supervision Exercised/Received

Receives general direction from the Community Services Director; provides direct supervision to supervisory staff and support staff of the department.

Examples of Job Duties

The following duties represent the principal job duties; however they are not all inclusive.
  • Plans, assigns and manages the maintenance and improvement (e.g. the planting, cultivating, irrigating, mowing lawns and trimming shrubs) of City parks and landscaped areas;
  • Plans, assigns and manages the maintenance and construction of park equipment and facilities (e.g. sprinkler systems, picnic shelters and benches, playground equipment, utilities, etc.);
  • Plans, assigns and manages through supervisors, the activities of the division;
  • Manages the work of staff including: coaching staff for improvement and development, training, assigning, reviewing and evaluating work performance; coordinating activities, maintaining standards, allocating personnel, selecting new employees, acting on employee problems and recommending and implementing employee discipline;
  • Provides leadership, maintains effective employee relations and works with other department managers in the development and retention of competent personnel;
  • Develops, implements and evaluates department plans, policies and procedures to achieve annual goals and objectives;
  • Develops and monitors the division budget and establishes budgetary controls;
  • Monitors the performance of contractors engaged in landscape maintenance and park construction to ensure that the contractor is meeting the provisions of the specifications;
  • Attends various City Council, Commission, and community and staff meetings as required;
  • Administers safety and training programs;
  • Prepares and/or reviews correspondence;
  • Acts as division liaison with internal and external teams, committees, along with outside agencies including local and State officials, utility companies, the community and other interested groups;
  • Coordinates projects with other City departments and agencies;
  • Stays abreast of current developments in legislation and trends, which may affect the City and/or division;
  • Implements and maintains Federal, State and local mandates;
  • Prepares reports and recommendations for City Council and commission agenda items.
  • Examples of Other Duties

    The following duties represent duties that are generally performed by this position, but are not considered to be principal job duties:
  • Conduct and/or attend meetings as required;
  • Participates on external committees, boards,and task forces, etc., as appropriate;
  • Responds to citizen inquiries and resolves difficult and sensitive complaints;
  • Perform related duties as required.
  • Minimum Qualifications

    Knowledge of
  • Methods, equipment, materials, and supplies used in the maintenance and construction of City parks;
  • Horticulture suitable to the area;
  • Principles of customer service and public relations;
  • Employee relations including the meet and confer process, grievance procedures and contract interpretation and administration;
  • Principles of public relations;
  • Project management methods and practices;
  • Management and supervisory principles and practices;
  • Budget preparation and administration principles and practices;
  • Applicable Federal, State and local regulations;
  • Safety regulations as required by OSHA and other regulatory agencies;
  • Hazards and generally accepted safety standards;
  • City ordinances and administrative rules and regulations affecting departmental operations and personnel matters;
  • General City operations. 
  • Ability to
  • Plan, organize, and direct the maintenance, improvement, and construction of City parks;
  • Monitor and evaluate the performance of contractors engaged in landscape maintenance and park construction;
  • Evaluate, develop and implement division policy and programs to improve operations;
  • Develop and monitor he division budget and establish budgetary controls;
  • Negotiate project or maintenance contracts on behalf of the division;
  • Analyze complex issues, evaluate alternative solutions, develop sound conclusions, and recommend a course of action;
  • Manage the work of subordinates including coaching staff for improvement and development, training, assigning, monitoring and evaluating work performance, counseling and disciplining staff and resolving grievances;
  • Plan, organize, assign, coordinate and manage the activities of professional and support staff, and outside contractors;
  • Interpret and apply Memoranda of Understanding, City ordinances and administrative rules an regulations affecting departmental operations and personnel matters;
  • Develop, understand, interpret laws and execute rules, regulations, policies and procedures;
  • Establish and maintain effective working relationships with the City Council, public officials, other department heads, staff, private community organizations, and others encountered in the course of work;
  • Present proposals and recommendations effectively in public meetings;
  • Develop clear, concise, and comprehensive studies, reports, and agenda items;
  • Communicate effectively orally and in writing;
  • Ensure safety and professional work standards are met;
  • Prepare and monitor a preventative maintenance program;
  • Read and interpret plans and specifications;
  • Operate a computer and other office equipment. 
  • License and/or Certificate 

    Must possess and maintain an appropriate, valid California driver's license.

    Education and/or Experience

    Any combination of education and experience that provides the required knowledge, skills and abilities is qualifying.  A typical way of obtaining the necessary knowledge, skills, and abilities is:
    An Associate's degree with a concentration in park management, landscape architecture, horticulture or other job related field and seven (7) years of progressively responsible park or landscape maintenance experience, which includes at least two (2) years of management or supervisory experience.
    Certification from the International Society of Arboriculture (ISA) or Pesticide Applicators Professional Association (PAPA) or other related professional association is highly desirable. 

    Special Requirements 

    Performance of the essential duties of this position includes the following physical demands and/or working conditions:
    Requires the ability to exert a small amount of physical effort in sedentary to light work involving moving from one area of the office to another; requires sufficient hand/eye coordination to perform semi-skilled repetitive movements, such as data entry and the use of calculators and a computer keyboard.  Tasks require sound and visual perception and discrimination, as well as oral communications ability.  The employee works under typical office conditions with a quiet work environment about half the time.  The remaining time is spent in the field around machinery and vehicles that may expose the employee to loud noise.