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City of Torrance
Class Code: 1316

Class Designation: Civil Service

August 2003

Representation Unit: Executive and Management Employees


Human Resources Director


Under general administrative direction, plans, organizes and directs the programs and systems to support City Departments which include recruitment and selection, classification and compensation, benefit administration, organizational development, employment services, employee relations, and risk management functions. Administers the self-insured Workers' Compensation program and the workforce development program. Represents the Department to City management, the City Council and the community, and performs related work as required.

Distinguishing Characteristics

The Human Resources Director is directly responsible to the City Manager for the performance of duties. Distinguished from division heads in that the incumbent is responsible for managing the entire department rather than a specific division. Work is accomplished within a broad framework, with sole authority and responsibility for a broad service area. Discretion is involved in applying goal and policy statements and in resolving complex organizational and technological problems.

Supervision Exercised/Received

Receives general administrative direction from the City Manager; exercises direct supervision over Division Managers, professional-level positions and office support personnel.

Examples of Essential Duties

The following duties represent the principal job duties; however, they are not all inclusive.
  • Plans, organizes and directs the functions of the Department through subordinate managers, professional and support staff including classification and compensation, recruitment and selection, organizational and workforce development, employment services, employee relations, and risk management
  • Plans, organizes, directs, and evaluates the performance of managers and their assigned staff as well as coaches for improvement and development.
  • Establishes performance requirements and personal development goals; takes disciplinary action to address performance deficiencies.
  • Provides leadership and works with managers to develop and retain highly competent staff through selection, compensation, training and management practices which support the City's mission and values.
  • Aligns the human resources functions with the needs of the departments in support of the City's Strategic Plan.
  • Manages the development and implementation of the Department goals, objectives, policies and priorities for each division; establish appropriate service and staffing levels; allocate resources accordingly.
  • With managers, develop, implement and monitor long-term plans, goals and objectives focused on achieving the City's mission and City Council's priorities.
  • Prepares and administers annual Department budget.
  • Coordinates Departmental activities with those of other departments and outside agencies and organizations.
  • Serve as advisor to the City Manager, City Council, and Department Heads on personnel rules, regulations, policies, federal and state mandates, and employee relations matters.
  • Makes determinations and decisions in the most difficult problems or issues, or in situations having a significant impact upon Human Resources programs or in the relationships with the City Council, other City departments, or employees.
  • Ensures compliance with City policies, contracts and ordinances, as well as Federal, State and local mandates.
  • Reviews and makes recommendations regarding proposed legislation affecting personnel, and workers' compensation matters.
  • Directs research of new theories, best practices and/or trends in personnel administration.
  • Keeps abreast of current principles and practices, technology, regulations and literature that apply to City information technology and communication projects and needs.
  • Attends various City, Council, staff and community meetings as required.
  • Participates on internal and external committees, boards, and task forces, as appropriate.
  • Examples of Other Duties

    The following duties represent duties that are generally performed by this position, but are not considered to be principal job duties.
  • Performs related duties as required.
  • Qualifications Guidelines

    Knowledge of

  • Principles and practices of public personnel administration including job analysis and classification methods, recruitment and selection, compensation and benefits administration, and employee and organizational development.
  • Organizational and management practices as applied to the analysis and evaluation of human resources programs, policies and organizational needs.
  • Laws, rules, regulations, court decisions, and legal interpretation concerning personnel matters such as selection, compensation and fringe benefits.
  • Laws, rules, regulations, court decisions, and legal interpretation regarding workers' compensation, and general liability.
  • Literature, periodicals, and other resources concerning current trends in personnel administration and employee relations.
  • Principles and practices of risk management and loss control principles and techniques.
  • Legal terminology, practices and procedures for the conduct of administrative hearings.
  • City ordinances and administrative rules and regulations affecting departmental operations and personnel matters.
  • Management and supervisory principles and practices.
  • Principles and practices of budget preparation and administration.
  • Applicable local, State and Federal regulations.
  • High quality customer service methodology and principals.
  • Project management methods and practices.
  • General City operations.

    Ability to

  • Plan, organize, assign, coordinate and manage the activities of professional and support staff, and outside contractors.
  • Develop, understand, interpret laws and execute rules, regulations, policies and procedures.
  • Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
  • Develop and administer a departmental budget.
  • Communicate effectively orally and in writing.
  • Present proposals and recommendations effectively in public meetings.
  • Think globally and carry out complex projects independently.
  • Establish and maintain effective working relationships with the City Council, public officials, other department heads, staff, private and community organizations, and other encountered in the course of work.
  • Interpret and apply Memoranda of Understanding, City ordinances, and administrative rules and regulations affecting departmental operations and personnel matters.
  • Utilize a computer and other office equipment.
  • Understand and carry out oral and written directions.
  • License or Certificate

    None required

    Education and Experience

    Any combination of education and experience that would provide the required Knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be:

    Graduation from a college or university with a Bachelor's degree in Business Administration, Public Administration, Psychology and six years of increasing responsible experience in the field of Human Resources including classification and compensation, recruitment and selection, organizational and workforce development, employment services, employee relations, and risk management functions, at least two years of experience must include management responsibility for a major human resources function.

    Special Requirements

    Performance of the essential duties of this position includes the following physical demands and/or working conditions.

    Requires the ability to exert a small amount of physical effort in sedentary to light work involving moving from one area of the office to another; requires sufficient hand/eye coordination to perform semi-skilled repetitive movements, such as computers and calculators. Tasks require sound and visual perception and discrimination, as well as oral communications ability. Tasks are regularly performed without exposure to adverse environmental conditions.