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City of Torrance
Class Code: 5304
Class Designation: Civil Service
February 2012
Representation Unit: Executive and Management Employees

Fleet Services Manager


Under general direction, plans, organizes and directs the activities of the Fleet Services Division including the maintenance and repair of the City's vehicle and equipment fleet, apparatus, and parts inventory warehouse; and performs related work as required.

Distinguishing Characteristics

Distinguished from the department head in that the incumbent does not have responsibility for the overall operation of the entire Department.   Distinguished from the Fleet Services Supervisor in that the incumbent is responsible for managing the entire division.  Work is performed within a broad framework of general policy and requires creativity and resourcefulness to accomplish goals and objectives and to apply concepts, plans and strategies that may require non-traditional methods to achieve established goals and objectives.  The incumbent exercises broad judgment in defining work objectives and determining methods and systems to meet objectives.  Work is reviewed for overall results.

Supervision Exercised/Received

Receives general direction from the Department Head; exercises direct supervision over supervisors and office support personnel.

Examples Of Duties

The following duties represent the principal job duties; however, they are not all-inclusive.
  • Manages supervisory and technical staff engaged in the repair and maintenance of light and heavy-duty powered equipment and alternative-fueled vehicles;
  • Plans, assigns, and manages the operations of the repair and servicing of the City's fleet including diesel, gasoline, compressed natural gas (CNG), propane, hybrid and other alternative fuel system vehicles and other municipal mechanical equipment;
  • Prioritizes and coordinates with user departments to assess vehicles/equipment repair, maintenance and utilization;
    . Monitors status of repair work on vehicles and equipment to ensure quality control and efficient turnaround time;
  • Provides direction, training and assistance to mechanics, welders, equipment attendants and others, including diagnosing problems and troubleshooting;
  • Determines services to be sublet to outside vendors, and develops, reviews and recommends bids for vendor selection;
  • Oversees the work management system for the fleet maintenance and warehouse parts inventory;
  • Manages the operation and maintenance of lubricants, CNG and other fuel stations and fleet-related capital improvement projects;
  • Recommends, formulates and implements the City's alternative fuel and vehicle standardization programs;
  • Oversees the safe working condition of the facility, tools, shop equipment and preventative maintenance program;
  • Ensures that newly procured vehicles are delivered and inspected according to the City specifications and standards; resolve any discrepancies in delivery problem;
  • Makes recommendations for vehicle replacement; prepares technical specification and bid packages for the City's fleet; review bids and recommends vendor selection for vehicles, equipment, supplies, parts and services; participates in the preparation of service contracts; administers and monitors contracts and vendors' performance;
  • Oversees warehouse personnel and operation regarding parts, supplies, and products specifications suitable to job needs;
  • Plans, assigns and manages through supervisors, the activities of the division;
  • Manages the work of staff including: assigning, planning, and reviewing work, evaluating work performance and completing performance evaluations, coordinating activities, maintaining standards, allocating personnel, selecting new employees, training employees, acting on employee problems, and recommending and implementing discipline;
  • Provides leadership, maintains effective employee relations and works with other department managers in the development and retention of competent personnel;
  • Develops, implements and evaluates division plans, policies and procedures to achieve annual goals and objectives;
  • Establishes, monitors and reports on work standards, productivity levels, budget and performance measures;
  • Attends various City Council, Commission, and community and staff meetings as required;
  • Administers safety and training programs;
  • Prepares and/or reviews correspondence;
  • Prepares reports and recommendations for City Council and commission agenda items;

  • Examples of Other Duties
    The following duties represent duties that are generally performed by this position, but are not considered to be principal job duties:
  • Conduct and/or attend meetings as required.
  • Participates on external committees, boards, and task forces, etc., as appropriate.
  • Responds to and resolves difficult and sensitive complaints.
  • Perform other related duties as required.

  • Qualification Guidelines

    Knowledge of
  • Methods, materials, equipment and safety procedures utilized in the maintenance and repair of light and heavy-duty powered equipment and alternative-fueled vehicles;
  • Proper use of tools and equipment including computer aided and electronic diagnostic tools;
  • State-of-the art equipment maintenance methods including diagnosis, tune-up, overhaul, and repair;
  • Management and supervisory principles and practices;
  • Project management methods and practices;
  • Budget preparation and administration principles and practices;
  • Applicable Federal, State, local regulations and safety regulations as required by OSHA and other regulatory agencies;
  • Hazards and generally accepted safety standards; and procedures for handling and disposing of hazardous waste;
  • City ordinances and administrative rules and regulations affecting departmental operations and personnel matters;
  • General City operations.
  • Ability to
  • Plan, organize, assign, coordinate and manage the activities of professional and support staff, and outside contractors;
  • Manage the work of subordinates including coaching staff for improvement and development, training, assigning, monitoring and evaluating work performance, counseling and disciplining staff and resolving grievances;
  • Develop and monitor the division budget and establish budgetary controls;
  • Analyze complex issues, evaluate alternative solutions, develop sound conclusions, and recommend a course of action;
  • Interpret and apply Memoranda of Understanding, City ordinances and administrative rules and regulations affecting departmental operations and personnel matters;
  • Develop, understand, interpret laws and execute rules, regulations, policies and procedures;
  • Establish and maintain effective working relationships with the City Council, public officials, other employees, staff, community organizations, and others encountered in the course of work;
  • Present proposals and recommendations effectively in public meetings;
  • Develop clear, concise, and comprehensive studies, reports, and agenda items;
  • Communicate effectively orally and in writing;
  • Ensure safety and professional work standards are met;
  • Operate a computer and other office equipment.
  • License or Certificate

    Valid California driver's license of the appropriate class.

    Education and Experience

    Any combination of education and experience that provides the required knowledge and abilities is qualifying. A typical way of obtaining the necessary knowledge and abilities is:

    Five (5) years of progressively responsible experience in fleet or vehicle maintenance operations or administrative analysis, development and maintenance of procedures and systems, which includes at least one (1) year of management or supervisory experience; and an Associate's degree with a concentration in automotive technology, business or public administration, or a related field; specific and substantial experience, in addition to the five (5) years required, which prepares one to perform the job duties may be substituted for the required education on a year for year basis.

    Special Requirements

    Performance of the essential duties of this position includes the following physical demands and/or working conditions:
    Requires the ability to exert a small amount of physical effort in sedentary to light work involving moving from one area of the office to another; requires sufficient hand/eye coordination to perform semi-skilled repetitive movements, such as drafting, data entry and the use of calculators.  Tasks require sound and visual perception and discrimination, as well as oral communications ability.  Tasks are regularly performed without exposure to adverse environmental conditions.

    Career Ladder Information

    Experience gained in this classification in addition to training and coursework may serve to meet the minimum requirements for promotion to General Services Director or Transit Director.