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City of Torrance
Class Code: 2001

Class Designation: Civil Service

March 1999

Representation Unit:Executive and Management Employees


Facilities Services Manager


Under general direction, manages the activities of the Facilities Services Division, which includes maintenance, repair and cleaning of City facilities, structures and equipment; and performs related work as required.

Distinguishing Characteristics

The Facilities Services Manager is distinguished from the General Services Director in that the Facilities Services Manager does not have responsibility for the entire Department, and is distinguished from lower level supervisors in that the supervisors do not have administrative responsibility over a major division of the department. Work is performed within a broad framework of general policy. The incumbent exercises broad judgment in defining work objectives and determining methods and systems to meet objectives. Work is reviewed for overall results.
Supervision Exercised/Received
Receives general direction from the General Services Director; exercises direct supervision over supervisors and clerical personnel.

Example Of Duties

  • Plans, assigns, coordinates and manages, through supervisors, the work of employees responsible for the maintenance and repair of City facilities, structures and equipment.
  • Plans, assigns, coordinates and manages, through the supervisor, the work of employees responsible for building security and custodial activities in the City.
  • Coordinates with other City departments in assessing the facilities maintenance and custodial needs of the City.
  • Recommends and develops long range maintenance and preventive maintenance schedules for City facilities and equipment.
  • Oversees contractors performing on going and one-time maintenance projects; coordinates construction and repair projects as needed.
  • Develops and administers the Division budget.
  • Develops and implements operational objectives and Division policies and procedures.
  • Prepares reports and recommendations on current and proposed projects
  • Reviews and edits reports prepared by support staff.
  • Responds to complaints regarding facilities maintenance and takes appropriate action to resolve problems.
  • Plans and directs the work of staff including training, assigning work, planning and reviewing work, evaluating work performance and completing performance evaluations, coordinating activities, maintaining standards, allocating personnel, selecting new employees, acting on employee problems and recommending employee discipline and discharge.
  • Prepares, conducts and administers safety and training programs.
  • Examples of Other Duties

    The following duties represent duties that are generally performed by this position, but are not considered to be principal job duties:
  • Participates on external committees, boards, and task forces, etc., as appropriate.
  • Conducts and/or attends meetings as required.
  • Performs related duties as required.
  • Qualification Guidelines

    Knowledge of
  • Management and supervisory principles and practices including supervision and employee relations.
  • Methods, materials, equipment and operating practices involved in custodial, heating and air conditioning maintenance and repair, and building maintenance and repair work.
  • Budget preparation principles.
  • Applicable local, State and Federal regulations.
  • Hazards and safety principles involved in custodial, heating and air conditioning maintenance and repair work, and building maintenance and repair work.
  • City ordinances and administrative rules and regulations affecting departmental operations and personnel matters.
  • General City operations.
  • Ability to
  • Supervise subordinates including training, assigning, monitoring and evaluating work, counseling and disciplining staff and processing grievances.
  • Interpret and apply Memoranda of Understanding, City ordinances and administrative rules and regulations affecting departmental operations and personnel matters.
  • Analyze complex issues, evaluate alternative solutions, develop sound conclusions, and recommend course of action.
  • Develop and monitor a preventive maintenance program.
  • Interpret building plans, specifications, blue prints and schematics.
  • Ensure safety and professional work standards are met.
  • Negotiate project or maintenance contracts on behalf of the Division.
  • Develop clear, concise and comprehensive studies, reports, and agenda items.
  • Make effective oral presentations to City Commissions, the City Council and other groups.
  • Establish and maintain effective working relationships with City employees, City Commissioners, public officials, private and community organizations and the public.
  • Operate a computer and other office equipment.
  • Understand and carry out oral and written directions.
  • Read and understand technical reports, drawings, and contracts, etc.
  • License or Certificate

    Must possess and maintain an appropriate, valid California driver's license.

    Education and Experience

    Any combination of education and experience that provides the required knowledge and skills is qualifying. A typical way of obtaining the necessary knowledge and abilities is: An Associate's degree with a concentration in building maintenance, construction or public administration or a related field and six years of progressively responsible experience which includes experience in managing a facilities maintenance program comparable in size to the City's and experience in budget preparation and administration; two of the six years of experience must have been in a supervisory capacity.

    Special Requirements

    Performance of the essential duties of this position includes the following physical demands and/or working conditions:
    Requires the ability to exert a small amount of physical effort in sedentary to light work involving moving from one area of the office to another; requires sufficient hand/eye coordination to perform semi-skilled repetitive movements, such as data entry and the use of calculators.
    Tasks require sound and visual perception and discrimination, as well as oral communications ability. Tasks are regularly performed without exposure to adverse environmental conditions.

    Career Ladder Information

    Experience gained in this classification in addition to training and coursework may serve to meet the minimum requirements for promotion to General Services Director.