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City of Torrance
Class Code: 5308

Class Designation: Civil Service

March 2016
(Revised)

Representation Unit: Torrance Professional &
Supervisory Assoc. 

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Building Maintenance Supervisor

Definition

Under direction, plans and supervises the work of crews engaged in all phases of alteration, maintenance, repair and new construction of City structures and equipment; oversees work of contractors engaged in all phases of alteration, maintenance, repair and new construction of City structures and equipment; monitors project budgets; and performs related work as required.

Distinguishing Characteristics

Distinguished from Facility Services Manager in that the incumbent is not responsible for managing the entire Facility Services Division.  Distinguished from the Senior Building Maintainer in that the incumbent is responsible for organizing, inspecting, and evaluating work performed by others

Supervision Exercised/Received

Receives direction from Facilities Services Manager; and provides direction to Senior Building Maintainers and Building Maintainers.

Examples of Essential Duties
 
The following duties represent the principal job duties; however, they are not all-inclusive:

  • Plans, schedules, assigns, monitors and evaluates the work of employees engaged in all phases of construction, maintenance and repair  on City equipment and structures;
  • Supervises staff which includes instructing, assigning, planning and reviewing work, evaluating work performance and completing performance evaluations, coordinating activities, maintaining standards, allocating personnel, acting on employee problems, selecting new employees and implementing employee discipline;
  • Determines section training needs, develops, implements and coordinates training programs for assigned personnel and oversees training of new staff to ensure staff performs their duties safely and effectively;
  • Maintains positive customer relations and successfully resolves complaints and issues;
  • Plans Building Maintenance work program including maintenance, repair alteration and construction projects;
  • Prepares Building Maintenance section budget and supporting material;
  • Oversees and participates in the purchase of all material used in  the division;
  • Responsible for storing and inventorying all tools, material, equipment, furniture and vehicles  assigned, purchased or warehoused for the section;
  • Inspects work in progress and on completion,  determines quality of workmanship and materials, adherence to plans or orders, effective use of labor,  time, tools and equipment;
  • Prepares plans and specifications for alterations, repairs, new work and labor and material estimates as required;
  • Oversees and  prepares logs, vacation schedules and time sheets;
  • Prepares regular and special reports and  recommendations to Division Manager and Department Director;
  • Assists with functions performed by line staff as necessary to maintain adequate service levels;
  • Prepares administrative forms, production reports, vehicle maintenance reports, and other program information and submits to director, manager and other City officials as required; and maintains operational records and files;
  • Communicates to the Facilities Services Manager the status of assigned employees, areas and projects;
  • Participates in the development of related goals, objectives, policies, and procedures;
  • Acts as a department contact and liaison with client departments/divisions and the public;
  • Coordinates activities and operations with other department personnel as needed; works with department staff to identify special maintenance needs and to prepare for special events; and establishes effective working relationships with City personnel and other agencies;
  • Responds to after-hours emergency situations as needed;
  • Establish schedules and methods for providing maintenance and repair services; identify resource needs; review needs with appropriate management staff; allocate resources accordingly;
  • Plans, oversees and coordinates contractors engaged in all phases of, maintenance, repair  and construction of City facilities and equipment;
  • Monitors individual project budgets follows reporting procedures;
  • Inspects contractor's work in progress and upon completion, to determine quality of workmanship and materials and ensures adherence to plans or orders;
  • Prepares plans and specifications for, maintenance, repairs, alterations and construction projects;
  • Prepares project labor and material estimates as required;
  • Reports upon work performance of  contractors;  prepares logs, daily reports and reviews contractor time sheets;
  • Coordinates with client departments, contractors and the public.
  • Examples of Other Duties
      The following duties represent duties that are generally performed by this position, but are not considered to be principal job duties:

  • Coordinate activities with those of other divisions and outside agencies and organizations; provide staff assistance to management staff; prepare and present staff reports and other necessary correspondence.
  • Serves on boards, teams and committees as assigned.. May represent the division and/or department at public meetings, etc., as required.
  • Performs other related duties.
  • Minimum Qualifications

    Knowledge of

  • All phases of frame, concrete, masonry and light steel building construction, alteration, repair and maintenance;
  • Federal, state and local safety regulations;
  • Principles and practices of supervision;
  • Employee relations;
  • Budget preparation;
  • Safe work practices, procedures and regulations;
  • Principles of supervision, training and employee relations;
  • Basic English, grammar, spelling, punctuation, vocabulary and arithmetic;
  • City procurement practices, procedures and regulations;
  • City codes and ordinances, and administrative rules and regulations affecting departmental operations;
  • Public relations and customer service techniques, including telephone etiquette;
  • City and Department Mission including strategic goals and objectives;
  • General City operations.
  • Ability to

  • Supervise the work of subordinate staff including coordinating, assigning, monitoring and evaluating work, hiring, training, counseling and disciplining staff;
  • Plan and layout a comprehensive work program;
  • Estimate material, labor, equipment, part and tool costs pertaining to building maintenance projects;
  • Read and interpret building plans, drawings, specifications and blueprints;
  • Prepare work drawings and sketches;
  • Prepare routine oral and written reports;
  • Deal constructively with conflict and develop effective resolutions;
  • Manage multiple tasks, as well as determine priorities and adjust work schedule accordingly;
  • Establish and maintain effective working relationships within the department, other departments, contractors, vendors and the general public;
  • Implement and adhere to City and department rules, regulations and policies that govern assigned services and operations;
  • Learn and utilize new skills and information to improve job performance and efficiency
  • License Required

    Possess and maintain a valid California Class C Drivers' License.

    Education and Experience
     
    Any combination of education and experience that provides the knowledge and skills required is qualifying.  A typical way to obtain the knowledge and skills would be:

    High school graduation or equivalent and five (5) years of experience performing building maintenance or construction work, at least two (2) years of experience at the Lead or Senior level; or an equivalent combination of education, training, and experience such as an Associate's degree and three (3) years of experience; or a Bachelor's degree in vocational education or a related field and two (2) years of experience.

    Special Requirements
     
    Performance of the essential duties of this position includes the following physical demands and/or working conditions:

    Primary functions require sufficient physical ability and mobility to work in an office setting and in a field environment; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull moderate to heavy amounts of weight; to operate assigned equipment and vehicles; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. 
    Requires the ability to frequently lift, carry, push, pull or otherwise move objects which may weigh up to 50 pounds.  Requires the ability to climb ladders of various heights.  May be required to work around moving mechanical parts and electrical equipment in a safe manner. Tasks require color and visual perception and discrimination, as well as oral communications ability.  Work is regularly performed outside in seasonal climate and weather conditions. May be required to work in inclement weather without effective protection from sun, cold, and rain.  May be required to work within enclosed spaces or at heights above ground level. 
    Frequent overtime work may be required.

    Career Ladder Information

    Experience gained in this classification in addition to training, coursework and required certifications may serve to meet the minimum requirements for promotion to Facilities Services Manager.