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City of Torrance
Class Code: 3306

Class Designation: Civil Service

May 2003

Representation Unit: Torrance Professional &
Supervisory Association

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Animal Control Supervisor

Definition

Under direction, supervises and participates in the activities involved in the enforcement of ordinances and laws pertaining to animals; issues citations; responds to public inquiries about animal control; handles wild and vicious animals; and performs related work as required.

Distinguishing Characteristics

Distinguished from the Animal Control Officer in that the incumbent is primarily responsible for supervising staff engaged in the care, treatment, licensing and impounding of animals within the City. Incumbents perform a full range of complex tasks and work under direction within a framework of established procedures. Work is judged primarily on overall results with great latitude in determining work methods and assignment requirements. Work may require the development of recommendations consistent with directives, policies and regulations.

Supervision Exercised/Received

Receives supervision from higher level management; exercises direct supervision over subordinate personnel.

Examples Of Duties

The following duties represent the principal job duties however; they are not all-inclusive.
  • Plans, schedules, assigns, and evaluates personnel involved in enforcing ordinances and laws pertaining to animals and issues citations.
  • Supervises staff; supervisory duties include instructing, assigning, planning and reviewing work, evaluating work performance and completing performance evaluations, coordinating activities, maintaining standards, allocating personnel, acting on employee problems, selecting new employees and implementing employee discipline. Providing training, advice and assistance as needed.
  • Reviews and revises priorities and deployment of personnel as necessary to ensure compliance with departmental practices and procedures.
  • Observes and enforces strict adherence to safety regulations and safe work practices, particularly in the handling of animals and the operation of patrol vehicles.
  • Receives and responds to inquiries and complaints from citizens involving animals throughout the City.
  • Reviews and investigates the more complex cases involving enforcement of animal control regulations which are likely to require knowledge of court decisions or intent of the law.
  • Assists and advises Animal Control Officers with enforcement and investigative problems and supervises or performs capture requiring the use of a tranquilizer gun.
  • Reviews filed reports and citations prepared by Animals Control Officers for completeness and accuracy, directs necessary corrections, and refers reports to higher level personnel.
    Institutes necessary legal action for violations of State and City regulations.
  • Requests criminal filings and appears in court when required.
  • Inspects commercial and private kennels, pet stores, and pet and grooming shops to ensure conformance to laws and ordinances; explains violations and need for correction of poor sanitary conditions, inadequate food and over-crowded conditions.
  • Maintains liaison with public law enforcement and wildlife agencies such as State Department of Fish and Game and other counties, cities, and community groups for the purpose of resolving problems including citizen complaints, level of service response time and interpretation of code sections.
  • Prepares and administers budget, insures operations are maintained within established budget, and directs the allocation of resources to accomplish objectives.
  • Initiates and maintains an active volunteer programs to support operations.
  • Responds to emergency calls during work and after normal working hours.
  • Examples of Other Duties

    The following duties represent duties that are generally performed by this position, but are not considered to be principal job duties:
  • Captures both domestic and wild animals, using equipment and methods appropriate for animal abatement and control; may require chasing and climbing fences.
  • Rescues trapped and injured animals; impounds animals, collects and disposes of dead animals.
  • May use computerized database to enter or retrieve information, such as animal license, ownership, quarantine, or bite records.
  • Maintains and cleans equipment and tools; maintains clean and orderly workplace.
  • Performs related duties as required.
  • Qualification Guidelines:

    Knowledge of
  • State and local laws and ordinances related to animals.
  • Various breeds, behaviors, habits, care, feeding and shelter of various wild and domestic animals.
  • Common infectious and contagious diseases of animals, their symptoms and first aid treatment.
  • Equipment and methods appropriate for wildlife abatement and control.
  • Types and uses of equipment carried on an animal control vehicle for various types of field calls.
  • Effective safety principals and practices.
  • Courtroom and hearing practices.
  • Departmental procedures pertinent to the impoundment, treatment and sheltering of domestic and wild animals and placement of stray or abandoned animals.
  • City policies and procedures affecting departmental operations.
  • General City operations.
  • Ability to

  • Analyze and interpret laws, codes, ordinances and administrative rules and regulations.
  • Principles of supervision, training and employee relations.
  • Use controlled substances to tranquilize or medicate animals.
  • Use first aid to procedures and treatments.
  • Identify and describe various types and breeds of domestic and wild animals.
  • Quickly assess a situation and take appropriate action under stressful and emergency conditions.
  • Work alone under adverse condition including dangerous locations and in proximity to sick and injured animals and irate citizens.
  • Establish and maintain effective working relationships with City employees, City
  • Commissioners, public officials, private and community organizations and the public.
  • Deal tactfully and effectively with the public.
  • Prepare clear and concise reports.
  • Communicate effectively both orally and in writing.
  • Make effective public presentations.
  • Understand and carry out oral and written directions.
  • Read a street map to locate field calls.
  • Establish and maintain cooperative relationships with co-workers, the public, other City departments, and other agencies and animal welfare groups.
  • Learn and utilize new skills and information to improve job performance and efficiency.
  • License or Certificate:

    Must possess a valid State of California driver's license of the appropriate class.

    Education and Experience

    Any combination of education experience that would have provided the knowledge and skills required is qualifying. A typical way to obtain the knowledge and skills would be:

    Graduation from high school or possession of a GED Certificate. Three years of recent full-time paid experience performing animal care, maintenance, or control of domestic or wild animals and dealing with the public, one year of which included investigation of violations of animal care and control regulations and court prosecution. Additional experience and formal education in the field of animal care and control are strongly desired.

    Special Requirements

    Performance of the essential duties of this position includes the following physical demands and/or working conditions:

    Requires the ability to frequently drive to specific locations; work outdoors and possible exposure to variable weather conditions. Frequently required to walk, stand, stoop, kneel and use arms, legs, and back to lift and or move up to 50 pounds. Requires back and leg coordination to stoop, kneel, crouch, bend and crawl. Requires use of arms to reach and carry and use of hands to operate, finger and handle objects and controls. Requires color and visual perception and discrimination; as well as oral communications ability. Requires the ability to accurately perceive sounds.

    Career Ladder Information:

    Experience gained in this classification in addition to training and course work may serve to meet the minimum requirements for promotion to Environmental Quality Administrator.