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City of Torrance
Class Code: 5344
Class Designation: Civil Service
May 2013
(Revised)
Representation Unit: Executive and Management Employees 
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Deputy Public Works Director/Operations

Definition

Under general direction, manages the Operations Division activities within the Public Works Department; manages the operations and maintenance of airports, streets, traffic and lighting, sanitation and water functions along with technical and professional service contracts; acts for and represents the Director in specified areas; and performs related work as required.

Distinguishing Characteristics

The Deputy Public Works Director (Operations) is distinguished from the Public Works Director in that the incumbent does not have the responsibility for the entire Public Works Department..  Distinguished from division managers in that the incumbent is responsible for the development of long-range planning of maintenance functions that cross division lines; and acts on behalf of the Director.  Work is performed within a broad framework of general policy and requires creativity and resourcefulness to accomplish goals and objectives and to apply concepts, plans and strategies that may require non-traditional methods to achieve established goals and objectives.  The incumbent exercises broad judgment in defining work objectives and determining methods and systems to meet objectives.  Work is reviewed for overall results.

Supervision Exercised/Received

Receives general direction from the Public Works Director; provides direction to management and supervisory and support staff of the department.

Examples of Essential Duties

The following duties represent the principal job duties; however, they are not all inclusive.
  • Develops, implements and evaluates department plans, policies and procedures to achieve annual goals and objectives.
  • Plans, assigns and directs the operations and maintenance of roads, bridges, traffic control devices, storm water systems, wastewater and water facilities (including reclaimed and potable water systems), solid waste collection, and airport field mowing as well as other related public infrastructure.
  • Plans, assigns, coordinates and manages, through supervisors, the operations of the division.
  • Develops and implements budgets and establishes budgetary controls.
  • Develops and implements long-range maintenance capital improvements.
  • Assists in the preparation of the five (5) year Capital Improvement Program (CIP) budget.
  • Negotiates and administers service contracts.
  • Interprets designs, plans, specifications, estimates, reports, and recommendations relating to City infrastructure.
  • Provides leadership, maintains effective employee relations and works with other department managers in the development and retention of competent personnel.
  • Manages the work of staff including: coaching staff for improvement and development, training, assigning, reviewing and evaluating work performance; coordinating activities, maintaining standards, allocating personnel, selecting new employees, acting on employee problems and recommending and implementing employee discipline.
  • Acts as the department liaison with internal and external teams, committees, along with outside agencies including local and State officials, utility companies, the community, and other interested groups.
  • Stays abreast of current developments in legislation and trends, which may affect the City and/or department.
  • Implements and maintains Federal, State and local mandates.
  • Prepares reports and recommendations for City Council and commission agenda items.
  • Attends and conducts meetings as required.
  • Examples of Other Duties

    The following duties represent duties that are generally performed by this position, but are not considered to be principal job duties.
  • Monitors the department customer service request system to ensure effective and efficient public relations.
  • Receives and responds to public inquires and requests for information and assistance and takes appropriate action to resolve problems.
  • Develops and reviews reports and other documents submitted by subordinates.
  • Performs other related duties as required.
  • Qualification Guidelines

    Knowledge of
  • Street, landscape and airport field maintenance.
  • Traffic signals, striping and signage.
  • Storm water retention basins and channels.
  • Principles and practices and techniques applicable to the construction and maintenance of public infrastructure.
  • Hydraulic and mechanical operations as applied to reclaimed and potable water production, storage and distribution systems.
  • Physical and technical aspects of water distribution systems, including operations, maintenance and water quality.
  • Operation and maintenance of sanitary sewer systems.
  • Solid waste collection.
  • Technical, legal, financial, and public relations considerations involved in the operation of related public works maintenance programs.
  • Project management principles, practices and methods.
  • Management and supervisory principles and practices.
  • Budget preparation and administration principles and practices.
  • Applicable Federal, State, and local regulations.
  • High quality customer service methodology and principles.
  • Safety regulations as required by OSHA and other regulatory agencies.
  • Hazards and safety principles involved in the construction and maintenance of public infrastructure.
  • City ordinances and administrative rules and regulations affecting departmental operations and personnel matters.
  • General City operations.
  • Ability to
  • Evaluate, develop and implement departmental policy and programs to improve division operations.
  • Plan and develop long range capital maintenance programs of the department.
  • Develop and monitor the division budget and establish budgetary controls.
  • Negotiate project or maintenance contracts on behalf of the division.
  • Analyze complex issues, evaluate alternative solutions, develop sound conclusions, and recommend a course of action.
  • Manage the work of subordinates including coaching staff for improvement and development, training, assigning, monitoring and evaluating work performance, counseling and disciplining staff and resolving grievances.
  • Plan, organize, assign, coordinate and manage the activities of professional and support staff, and outside contractors.
  • Interpret and apply Memorandums of Understanding, City ordinances, and administrative rules and regulations affecting departmental operations and personnel matters.
  • Develop, understand, interpret laws and execute rules, regulations, policies and procedures.
  • Establish and maintain effective working relationships with the City Council, public officials, other department heads, staff, private and community organizations, and others encountered in the course of work.
  • Present proposals and recommendations effectively in public meetings.
  • Develop clear, concise and comprehensive studies, reports and agenda items.
  • Communicate effectively orally and in writing.
  • Ensure safety and professional work standards are met.
  • Read and understand technical reports, maps, drawings, contracts and specifications.
  • Operate office equipment including a computer, calculator, and copier, and related systems.
  • License and/or Certificate

    Must possess and maintain an appropriate valid California driver's license.

    Experience and/or Education

    Any combination of education and experience that provides the required knowledge and skills is qualifying.  A typical way of obtaining the necessary knowledge and abilities is:
    Bachelor's degree from a college or university in Public Administration, Business Administration, Construction Management, Landscape Management or a related field and eight (8) years of progressively responsible public works maintenance experience, which includes at least five (5) years of management or supervisory experience.

    Special Requirements

    Performance of the essential duties of this position includes the following physical demands and/or working conditions:
    Requires the ability to exert a small amount of physical effort in sedentary to light work involving moving from one area of the office to another; requires sufficient hand/eye coordination to perform semi-skilled repetitive movements, such as data entry and the use of calculators.  Tasks require sound and visual perception and discrimination, as well as oral communications ability. Tasks are regularly performed without exposure to adverse environmental conditions.